Many people mistakenly think of branding as if it is a one-time project. They assume it involves setting a budget, drafting a branding strategy, launching the initiative on a specific date, and wrapping it up once certain goals are met. This perception oversimplifies the reality of what branding truly entails.
It’s true that brands—whether small startups or global giants—often run targeted campaigns aimed at enhancing, solidifying, or even redefining their brand position. These efforts may look like short-term projects with clear timelines and objectives. But make no mistake! These are only one part of the broader picture.
Branding is not a finite task with a clear beginning and end. It’s a continuous, all-encompassing commitment that engages a brand owner every day, in every decision, and in every interaction. While there may be times when branding activities become more intense or focused—like during a major product launch or a rebranding campaign—the work of branding never really stops. A brand is not something you build once and leave; it’s a dynamic entity that evolves with every customer interaction, market change, and strategic decision. The responsibility of maintaining and nurturing a brand’s identity is an ongoing process that never truly ends.
But this is not the only misconception about branding. Here are some common mistakes people make when trying to understand the concept of brand and branding:
Many people think that a brand is just a logo, color scheme, or tagline. While these elements are part of a brand’s identity, they are not the brand itself. You may own a great brand, but not have a registered trademark. Many prominent figures, artists, writers, and celebrities are considered powerful personal brands, yet they often do not have a logo or a registered trademarks.
Conversely, you may register a trademark for yourself or your product, but still not be considered a brand. This is because a brand is formed in the mind of the audience, not through government licenses or official legal registration. Of course, many brands also have registered trademarks. However, assuming that the concept of a brand and a trademark are "necessarily interdependent," or worse, "synonymous," is a mistake
Think of your brand not as a message you forcefully push through advertising but as a dynamic, evolving image that forms in the minds of your audience. This image is shaped by every choice you make, every action you take, every product you launch, and every experience you provide.
Branding is about influencing perceptions and nurturing relationships over time. It's built on countless small decisions—how you respond to customer feedback, the quality of your offerings, the consistency of your messaging, and even the values and causes you choose to support. Together, these elements create a distinctive and lasting impression in the hearts and minds of your audience, defining who you are and what you stand for.
We often hear the phrase, "That person or that company has now become a brand." In such contexts, the term "brand" is usually used with a positive connotation, suggesting something well-known and reputable. However, it's important to remember that becoming a brand, in a general sense, can also have a negative meaning. Even a notorious thief or a hardened criminal could be considered a brand. A car manufacturer with a poor track record, producing vehicles riddled with defects and unreliable on the road, might become known as the brand of "danger" or in the minds of the public.
Many people assume that "being a brand" means being expensive. While it’s true that there are plenty of luxury brands like Chanel, Ferrari, Omega, Mercedes-Benz, and Louis Vuitton, which are known for their high prices, there is no rule that says a brand must come with a hefty price tag. There are many successful brands have built their identities on being affordable and offering great value. Companies like IKEA, Hyundai, Swatch and Zara have become powerful brands precisely because they deliver quality products at accessible prices.
When it comes to branding, you don’t need to be known by everyone to build a strong brand. A strong brand is one that is well-regarded within its specific niche and among its target audience. What matters is that the right people— reaching the people who matter most, not trying to be everywhere for everyone. A common mistake today is prioritizing broad, high-traffic media channels over more targeted, relevant platforms. Focus on building connections with the people who actually matter to your brand's success.
Some believe that branding is only important for large corporations or well-established businesses. In reality, branding is crucial for businesses of all sizes, including startups and small businesses. Even individuals (personal branding) can benefit from effective branding strategies. A strong brand helps distinguish a business from its competitors, builds trust, and creates customer loyalty, regardless of its size.
Another mistake is focusing solely on the functional features or benefits of a product or service, neglecting the emotional benefits that attract customers. While features matter, customers often make decisions based on how a brand makes them feel. Successful branding goes beyond functional attributes and creates an emotional connection, appealing to customers’ values, aspirations, and emotions.
A common mistake is neglecting consistency across all brand touchpoints. Whether it’s through social media, website content, customer service, or in-store experiences, every interaction should reflect the brand’s values, tone, and promise. Inconsistent messaging can confuse customers, weaken the brand’s identity, and reduce its impact.
Failing to define a clear brand positioning is another mistake. Without a distinct position in the market, a brand may struggle to differentiate itself from competitors. It’s essential to identify a unique value proposition and communicate it effectively to the target audience, ensuring the brand stands out and is memorable.
Many companies focus on external branding efforts but neglect internal branding. Employees are the brand's ambassadors, and their understanding of the brand's values, mission, and promise is crucial. If employees do not embody the brand, the customer experience will suffer, and the brand’s integrity will be compromised. Effective internal branding aligns employees with the brand’s vision, fostering a cohesive and authentic brand experience.
Branding cannot be confined to a single person or department. In this sense, branding is similar to strategy. Like strategy, branding usually has its own dedicated overseer, with an individual or department responsible for coordinating and overseeing its activities. However, all parts of the organization and business must align and collaborate with this person or department in order for something called a brand or strategy to truly exist.
Do you know of any other misconceptions?
By
July 22, 2022